Last updated: August 26, 2026
Database content and authentication data are backed up automatically, encrypted in transit and at rest, so that customer data survives a mistake and the service can be brought back. Restores are tested on a schedule rather than assumed, and each run leaves a dated record.
| Layer | Retention | Protects against |
|---|---|---|
| Point-in-time recovery | 7 days, minute granularity | Bad writes or deletes found within a week |
| Daily backups | 30 days | Corruption found days to weeks later |
| Weekly backups | 90 days | The long tail |
| Uploaded file versioning | on | Overwrites |
| Uploaded file soft delete | 7 days | Deletions |
| Authentication export | Daily, 90 days, encrypted | Loss of accounts and access roles |
Documentation of the security management system — scope, policy, risk method, control coverage and operating procedures — can be issued as a controlled copy under confidentiality for a customer security review. Request it via support@eptk.cloud.
These are published in full in their own documents, and are not repeated here:
Found a security problem? Report it through the feedback form. It reaches us directly; please do not post exploit details publicly.