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Security

Last updated: August 26, 2026

1. Tenant isolation

2. Access control

3. Backups and recovery

Database content and authentication data are backed up automatically, encrypted in transit and at rest, so that customer data survives a mistake and the service can be brought back. Restores are tested on a schedule rather than assumed, and each run leaves a dated record.

LayerRetentionProtects against
Point-in-time recovery7 days, minute granularityBad writes or deletes found within a week
Daily backups30 daysCorruption found days to weeks later
Weekly backups90 daysThe long tail
Uploaded file versioningonOverwrites
Uploaded file soft delete7 daysDeletions
Authentication exportDaily, 90 days, encryptedLoss of accounts and access roles

4. Security reviews

Documentation of the security management system — scope, policy, risk method, control coverage and operating procedures — can be issued as a controlled copy under confidentiality for a customer security review. Request it via support@eptk.cloud.

5. Covered elsewhere

These are published in full in their own documents, and are not repeated here:

Found a security problem? Report it through the feedback form. It reaches us directly; please do not post exploit details publicly.